FAQ

Read Our Frequently Asked Pool Questions

Pool Solutions proudly serves the Waterloo, ON, area. Read below some of the more commonly asked pool questions from our customers. Give us a call to learn more about our services.

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  • How Long Should I Run My Pool Equipment?

    We suggest your filter system run 6 to 8 hours per day on average. This is a general guide, and all pools might vary. When water temperatures start to climb above 80°, then we suggest running your system 8 to 12 hours per day. 

  • Do I Still Need To Brush My Pool?

    Automatic pool cleaners are incredibly helpful and will save you a lot of pool maintenance time… but most aren't able to scrub the surface of your pool completely. Brushing your pool can help eliminate any algae buildup or other small particles that have accumulated in the water. Doing so can ensure a clean and safe swimming experience for you and your family.



    It's important to pay extra attention to areas of the pool where circulation is an issue (at the back of ladders, along corners, and behind loveseats). Make sure you brush the walls, benches, floor, loveseats, and all other surfaces in your swimming pool once a week.

  • Do I Need To Drain My Pool Every Year?

    It is advisable not to empty your pool for the winter. Storing water in the pool during this season can help preserve its base from freezing and cracking from low temperatures. If you want to keep your pool in good condition during the off-season, it's best to install a pool cover. Apart from warding off debris, it will also help retain heat and extend your swimming season. A pool heater is also an excellent way to get more out of your swimming season.

  • Best Way To Maintain Pool Lighting

    The most effective way to keep your pool lighting in optimum condition is to ensure that light covers are periodically cleaned, old bulbs are changed, and any leaves or other debris away from the lights.

  • How Often Do I Need To Clean My Skimmer and Pump Baskets

    When the skimmer basket is clogged or full of dirt, it restricts water flow. If water isn't able to pass through the skimmer, your pool won't be able to circulate properly, which can lead to further problems. It is important to clean skimmer baskets on a daily basis for the safety of your pump. Inadequate water flow can cause overheating, and cracks in the pump basket should be paid attention to since they could lead to further issues. Replacing them, if necessary, is recommended.

  • How Often Do I Need To Backwash My Filter?

    We recommend weekly backwashing once per week and every time you vacuum.

  • Does My Saltwater Pool Ever Need Chlorine?

    Saltwater systems are designed to turn common salt into chlorine, thereby creating a natural and safe swimming experience. However, you may occasionally need to shock the pool water through super chlorination. Saltwater pools are an ideal choice for those who have a sensitivity to chlorine. With less chlorine content in the water, they provide a softer and more gentle experience on your eyes, skin, and hair.

  • How Long Should I Wait To Swim After A Chemical Shock Treatment

    To make sure your pool is safe to use after treating it with chemicals, we highly suggest waiting 8-12 hours before swimming in it. This allows the chemicals to work properly in an ensured environment for everyone. Optimizing the efficiency of any pool shock treatment should be done during the evening, and it should be allowed to stay in the system overnight. If you opt for a non-chlorine shock, you'll generally be able to swim again in about half an hour after its application.

  • Can I Use Pool Chemicals That Are A Few Years Old?

    If stored in the correct environment, swimming pool chemicals can remain effective for a long period. Dry chemicals have an average lifespan of 7 years before they expire and need to be replaced. The effectiveness and life of your pool chemicals can remain consistent in liquid form. However, if they freeze, we suggest replacing them for optimal performance. 

    In order to have a healthy swimming pool, it is important to store your pool chemicals in a warm and dry place during the winter. If exposed to extreme temperatures, the chemicals can separate when frozen or thawed, so take extra precautions for your safety and that of yours.



  • What Is The Ideal pH and Alkalinity Balance For My Pool Water?

    The approximate pH level should be 7.5, and the total alkalinity should be between 80-120 ppm.

  • Is It Important For My Pool Chemical and Water Levels To Be Correct?

    Yes. Absolutely. Keeping the ideal levels in your swimming pool allows for a safe and healthy environment. Too little chlorine or not the right mixture of chemicals can create a haven for bacteria and create unsanitary conditions. You may or may not notice all of the unsanitary conditions right away. Too many chemicals can cause harm and hurt your swimming guests' eyes, skin, and hair…and more.

  • My Pool Water Is Cloudy...Now What?

    Several components could cause the water to turn cloudy, such as debris, sediment, and even certain minerals. The main reasons for cloudy swimming pool water are impurities, substandard filtration, and an excessive pH level and alkalinity. Inorganic contaminants can range from residues of sweat, shampoo, and sunscreen left by swimmers to avian waste and other debris.



    To check if your pool water requires shock, take a sample to a local pool professional for testing. By doing this, you'll be able to determine the course of action and keep your pool safe and healthy. Dirty filters are usually the reason for ineffective filtration. You may have to periodically backwash and replace your filter media or take out your cartridges and clean them. Doing this will help keep your filtration system in top shape. It is highly recommended to take out the grids or cartridges from the filter and give them a thorough clean with a filter/cartridge cleaner at least once during the season. Doing this can help you get the best out of your filter. Just spray on the cleaner and let it sit for a few minutes before hosing it off. The cleaner helps break down the oily coating of sunscreen, shampoo, and swimmer oils on grids/cartridges, thereby reducing their grease buildup. The filtration process must be running for an extended period to ensure the complete rotation of pool water. This system typically runs for 6-12 hours, depending on the season & and water temperature.



    It is vital to make adjustments when the pool's water chemistry deviates from the norm. This helps to ensure that your pool's environment is safe for swimming and all other forms of aquatic recreation. Cloudy water can be caused by high pH and alkalinity levels. Your best solution is always the 'Pool Solution' professional. You can always bring in a water sample for free testing and advice to go along with that. We'll help you determine what to do next. Get in touch today… we're here to help.



Have a few questions you don’t see included above? Give us a call at 519-588-1861.

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